Care you can count on.
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Iqos

Refer a friend

Rewards for you and your friends*

Get support

Care you can count on

Create an IQOS account, register your device, unlock your extended care and support.

Register now
IQOS
Refer a Friend

Refer a friend* and get rewards.


Happy with IQOS? Why not share your experience with your friends*? They'll get to choose from our entire range of IQOS products and you'll both get the rewards that come with it.

*Legal age (21+) smokers or users of other nicotine containing products who would otherwise continue to smoke or use such products.

Refer now
get support

Get support

Get all-round support from the moment you choose IQOS.

Online guidance

How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.

Troubleshooting

Easy steps for you to fast-track fixing your device.

International assistance

Here for you, when you're abroad.

Help when you need it

Got a question?
Find the answer in our FAQs

See FAQs

Want to chat?

IQOS support is here for you at your fingertips.

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Phone

Give us a call on
222 055 47

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Store locator

Find a local IQOS selling store with our store locator

E-mail

E-mail

Send your questions, and they'll be answered shortly.

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Facebook

Visit the IQOS Facebook page.

Twitter

Twitter

Get in touch with IQOS support on Twitter.

YouTube

YouTube

Visit the IQOS YouTube channel.

Split your purchase into equal monthly installments

Sounds good? Just select Tabby at checkout.

You can reach us during our hours of service daily 11 am to 5 pm and 8:30 pm to 12:30 am, and we will be more than happy to assist you.