Care you can count on.
Privileges for you.


Create an IQOS account, register your device, unlock your extended care and support.

Refer a Friend

Refer a friend* and get rewards.

Happy with IQOS? Why not share your experience with your friends*? They'll get to choose from our entire range of IQOS products and you'll both get the rewards that come with it.

*Legal age (21+) smokers or users of other nicotine containing products who would otherwise continue to smoke or use such products.

Refer now
get support

Get support

Get all-round support from the moment you choose IQOS.

Online guidance

How-to videos, step-by-step guidance, tools and techniques to help you get the best from your device.


Easy steps for you to fast-track fixing your device.

International assistance

Here for you, when you're abroad.

Help when you need it

Got a question?
Find the answer in our FAQs

See FAQs

Split your purchase into equal monthly installments

Sounds good? Just select Tabby at checkout.